Unlock enterprise cyber resilience: Actionable strategies for CISOs, IT leaders, and practitioners to align people, process, and technology for measurable security outcomes.
Security Behavior & Culture Charter
Track leading indicators, training completion, and incident metrics. Report monthly to leadership. Adjust interventions as needed. Revisit targets after tabletop exercises and audits.
Security Metrics Template
| Metric | Definition | Target | Owner | Source |
|---|---|---|---|---|
| MFA coverage | Users with MFA enabled over total active users | 100% | IAM | IdP report |
| Passkey adoption | Users with passkeys provisioned | 50% in 12 months | IAM | IdP report |
| Phish click rate | Percent of users who clicked in last simulation | <2% | Awareness | Training platform |
| Time to report phishing | Median minutes to report a phish | <15 | All staff | Mailbox or button |
| Patch SLA KEV | Percent of KEV vulns remediated within SLA | >95% | SecOps | Vuln scanner |
| EDR coverage | Endpoints with active EDR agent | >98% | SecOps | EDR console |
| MTTD | Mean time to detect incidents (hours) | Downward trend | SOC | SIEM |
| MTTR | Mean time to respond (hours) | Downward trend | IR | IR tool |
| Backup restore test | Quarterly restore success rate | 100% | BCP/DR | Backup tool |
| Third-party risk reviews | Vendors assessed this quarter | 100% of critical | VRM | TPRM tool |
Cybersecurity PPT Triangle
Leadership Tips & Best Practices
- Set clear security expectations and model secure behavior at every level.
- Integrate security goals into team KPIs and reward positive actions.
- Use leading indicators and regular reporting to drive continuous improvement.
- Run targeted interventions and recognize security champions.
- Review and adjust your program after every major exercise or audit.
Key Takeaways
- Human-led cyber risk is measurable and manageable with the right charter and metrics.
- Leadership alignment and regular review are essential for lasting culture change.
- Use this template to launch or refresh your security behavior program.
For more on security culture, see related posts: Security Awareness, Leadership in IT.